Speak with a plan representative or licensed sales agent with no obligation to join.
Speak to a Member Services Representative for questions or support around your existing plan.
Member Services Hours of Operations
April 1 – September 30: Monday – Friday, 8 am – 8 pm
October 1 – March 31: Monday – Sunday, 8 am – 8 pm
Choose from products in the over-the-counter catalog. For allowances, please see your EOC.
To view the over-the-counter catalog, click the link below or log into My Benefits Center.
Access the OTC Member Information YouTube with brief informative videos on how to access and navigate My Benefits Center, how to shop in-store with member OTC cards, scan to pay using the mobile app, and much more.
How to Access My Benefits Center
How to Shop Online
How to Manage your Visa card
This page was last updated on 10/1/2026. Pending CMS approval.